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February 12, 2026

Week 07/26 updates: Support chat and monitoring

Reach support more quickly, detect errors earlier and manage videos more easily.

This week focused on stability, support and smoother day-to-day work in your academy.

New features

  • Integrated support chat: questions can reach us and be answered more quickly.
  • Monitoring with Sentry: we can detect errors earlier and respond faster.
  • More reliable student import: improvements to CSV imports, including special characters and text encoding.
  • Improved video workflow: manage videos more easily, including moving and deleting them.

What this means for you

  • Less confusion around support, because requests do not get lost.
  • More reliability, because problems become visible sooner.
  • Less friction when maintaining your course content.

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Week 07/26 updates: Support chat and monitoring – News | Teach & Grow