Frequently asked questions
Clear, concise answers. If something is missing, contact us through or by email.
Getting started & accounts
What is Teach & Grow?
Teach & Grow is a platform for publishing online courses and selling them automatically. You focus on your content while we handle the technology behind it. You can try the platform at your own pace.
Why use Teach & Grow?
You can get started faster without spending time on technology, hosting and complicated tools. Build your academy, publish content and automate sales. The platform is designed to be simple for you and reliable for your students.
What does a sample course look like for students?
Our sample is Thomas Dahlmann’s free German-language Mindset course. It covers goals, motivation and self-doubt when building a business. Thomas founded the platform and uses it for his own course. The preview is available without signing in; sign up by email for the complete free course. You can find the sample course on our homepage.
Do I have to pay right away?
No. You can use Teach & Grow for free to set up your academy and prepare everything. You need a paid subscription to publish. Billing starts on activation, regardless of your course sales.
How much does Teach & Grow cost?
Base costs 29 € per month and Pro costs 79 € per month, excluding VAT. Annual billing costs 240 € for Base or 790 € for Pro. This saves 108 € or 158 € compared with twelve monthly payments. See the pricing page for details.
What exactly am I buying?
You are buying a software subscription (SaaS access) to Teach & Grow. It provides the technical infrastructure to host, deliver and automatically sell your online courses. It is not coaching, a course or an intermediary service.
Do I need technical skills?
No. You create courses and content without coding. We can help if you need support.
How does signing in with a magic link work?
Enter your email address to receive a one-time sign-in link. Open it to sign in automatically, without a password. The link expires shortly and can only be used once. Request a new one if it has expired.
Can I invite my team?
Yes. Invite other people to your academy and give them a role: Owner, Admin, Editor or Member. For example, someone can manage content without access to billing and settings.
Courses & content
Can I create and manage multiple courses?
Yes. Create as many draft courses as you like and work on them in parallel. Your plan determines how many you can publish at once: three with Base or ten with Pro.
How many courses can I publish?
Base allows up to three published courses at once; Pro allows up to ten. Drafts do not count, so you can prepare unlimited courses. Archiving a course frees up its place. Contact us if you need more.
Can I add more products and courses?
Yes. Add courses, extend content or create additional offers at any time within your plan’s published course limit (three for Base, ten for Pro). Sales and payments continue to run automatically through your payment provider, such as Digistore24.
Is there a student limit?
No. Every plan includes unlimited students. There are no additional platform fees per student, so your course can grow without increasing your plan price.
What types of content can I offer?
Create lessons with text, video, downloads such as PDFs, and exercises. Structure your course flexibly and combine different content formats.
How are videos delivered?
Videos stream inside your academy. You do not need to manage the technology, player or optimization.
How large can my files and videos be?
Upload downloads and materials up to 50 MB per file and course images up to 5 MB. Videos have no fixed limit because they are delivered through streaming. Contact us about especially large files or media libraries so we can find a solution.
Can I release lessons over time?
Yes. Release your whole course immediately or unlock content gradually: a set number of days after purchase, weekly, or on a fixed date. You can also manually give individual students earlier access.
Can I offer courses to groups or cohorts?
Yes. Organize students into groups and release content per group so everyone moves through the course together. Add events with meeting links, such as Zoom, and separate materials for each group.
Can I offer free courses?
Yes. Mark a course as free so students can access it without payment, for example as a free resource or introductory course.
Can I make courses private?
Yes. Private courses are not publicly displayed in the student dashboard. Enrolled students can still see them, depending on the course status.
Is student progress saved?
Yes. Progress is saved for each lesson so students can return to the right place later.
Can I show an FAQ inside a course?
Yes. Create and publish an FAQ for each course so students can find answers to common questions directly in the academy.
Can I pause or archive a course?
Yes. Keep courses as drafts, publish them or archive them. Your offer stays organized, even if you want to reactivate content later.
Can I migrate content from another platform?
There is currently no automatic course content import from other platforms. You create lessons and materials again here. You can import existing buyers from Digistore24 using a CSV file so they retain access. Contact us about a larger migration; we offer personal support.
Sales & billing
How do sales work?
Connect your payment provider. After a purchase, students automatically receive access to your academy.
Do I get a sales page for my course?
Yes. A matching sales page is created automatically for each course and you can customize it. AI can suggest copy, and you can test two variants to see which converts better.
Can I see course and sales statistics?
Yes. View analytics for your academy and each course, including enrollments over time, student lists and sales page performance. You can also add your own tracking snippets.
What if I do not have a Digistore24 account?
You can use Teach & Grow for free and prepare everything. You only need a Digistore24 account when you want to sell, and you can create one for free at any time.
Which payment methods can my customers use?
Your payment provider supplies the payment methods. With Digistore24, you configure what to offer in your account. Teach & Grow automatically grants access after confirmed payment, regardless of the payment method.
What happens after a refund or withdrawal?
Your payment provider handles refunds. Once a refund or chargeback is reported to us, we automatically revoke course access, so you do not have to do it yourself.
How does billing work?
Billing runs through Digistore24. Choose monthly or annual billing at checkout. Base costs 29 € monthly or 240 € annually; Pro costs 79 € monthly or 790 € annually, excluding VAT.
Are there additional fees?
Prices exclude VAT, which is calculated at checkout. Your payment provider, such as Digistore24, may also charge fees.
Technology, domains & privacy
Can I customize the design and branding of my academy?
Yes. Customize your academy with a cover image, logo, colors and theme to match your brand.
Does my academy get its own link?
Yes. Your academy runs on its own subdomain, giving students a clear, separate place for your content.
Can I use my own domain?
Yes, with Pro. Add your domain and a verification record at your domain provider. We set up the rest, including the HTTPS certificate. With Base, your academy runs on a Teach & Grow subdomain.
Does the academy work on phones?
Yes. It is optimized for smartphones, tablets and desktops and runs directly in the browser. Students do not need to install anything.
Where is the platform hosted and what about privacy?
The platform is hosted in the EU and built with GDPR requirements in mind. It helps you operate your courses with attention to data protection.
What if a feature I need is missing?
Let us know. Teach & Grow is developed in close collaboration with its creators, and many features exist because someone asked for them. Tell us what is missing and how you work. We will discuss it with you and tell you honestly whether and when we can implement it.
How quickly can I get help?
Live chat is usually fastest; we typically reply within a few minutes. Email support@onlinekurshosting.de for a response usually within one to two business days. If something blocks your operations, include “URGENT” so we can prioritize it.
Contract & cancellation
Can I cancel at any time?
Yes. Cancel your subscription through Digistore24 at any time, effective at the end of the current billing period.
How do I cancel a subscription (Digistore24)?
If you purchased through Digistore24, cancel directly through Digistore24. You can manage and end your subscription there.
What happens to my data when I cancel?
Export your data yourself at any time as a ZIP archive containing courses, lessons, exercises, FAQs, students, enrollments, progress and uploaded files. Videos are included as references only, not video files, so keep your originals. If you request account deletion, there is a transition period during which deletion can still be reversed.